There are many people who make lockers in the bank. But if the key to that locker is lost in any way, then there is no end to the scandal. In such a situation, if you have lost the key to the bank locker, then know what to do. Know about bank locker rules. First of all, important items like bank locker keys should be handled with care, but if they are lost, there is no need to worry too much. Banks provide clear rules and solutions for this situation.
What to do first if you lose your bank locker key?
If your bank locker key is lost, the first thing to do is to inform your bank immediately. You can either visit the bank branch to provide this information or contact them by phone. It is important to inform the bank to prevent any potential misuse of the locker.
They prefer to receive written notification of losing the bank key. You will need to submit a written complaint that includes the locker number, branch name, and other necessary information. Along with this, an FIR (missing report) must also be filed at the police station, and a copy of it must be given to the bank.
Procedure for opening the locker
In case of losing the bank key, assistance from a specialist (locker manufacturing company) is sought to create a new key or open the locker. In this, the locker is securely broken into and a new key is issued. This process is done in your presence to maintain transparency.
Who will bear the cost of breaking the locker?
The cost of making a new key or breaking the locker after losing the key is to be borne by the customer. This cost depends on the bank’s policy and the condition of the locker. The key to the bank locker is the customer’s responsibility. It is made clear at the time of signing the bank locker agreement that if the key is lost, the entire responsibility will fall on the customer. Therefore, always ensure that the key is kept in a safe place and not shared unnecessarily with others.
Keep these things in mind
1. Keep the bank locker key in a place where it is not at risk of being lost.
2. Keep it with a keyring so that it can be easily identified.
3. Do not share any information related to the locker with others.