NHAI FASTag Rules: There was a time when there used to be a crowd to pay toll tax at the toll plaza. The crowd grew to such an extent that it caused traffic jams for passersby. There used to be a traffic jam of several kilometers on the national highways. The new technology has now eliminated the hassle of crowds and jams at the toll plaza. Technology has advanced to such an extent that it automatically deposits the toll tax, leaving the user unaware.
The central government also keeps changing Fastag’s rules so that customers do not face any problems. Should Fastag deduct more toll tax from your account at the toll plaza, there’s no reason for concern. The National Highways Authority of India has implemented significant modifications in these rules, eliciting widespread excitement.
If Fastag deducts more toll tax from your account, there’s no need to worry. We will transfer the extra money to your account. We implemented the new Fastag rules on August 1, 2024.
There are instances where Fastag deducts more money.
Many times, Fastag deducts more toll tax at toll plazas built on national highways, resulting in drivers being cheated. As a result of this error, the tension among drivers continues to rise. Numerous cases of this nature have recently gained attention. A new case has come to light from Madhya Pradesh. Someone deducted money from Fastag not once, but twice.
Do you know that the government has recently implemented a rule that allows for the easy return of excess money deducted from Fastag, thereby eliminating any potential issues? The government will return the excess money deducted through a single phone call. We have outlined the process for returning the money below, which is crucial to understand.
Understand the process for returning Fastag money.
If Fastag deducts more toll tax at the toll plaza, there’s no reason to worry. We will provide you with a simple method to retrieve all your money, requiring minimal effort on your part. If the account deducts twice the amount or you make an extra payment, you must register your complaint by calling NHAI’s toll-free number 1033 to avoid any issues.
When you call the given number, the authority will accept the complaint by following the guidelines, so there will be no problem. We will refund the extra money in the Fastag account within 20 to 30 days, ensuring no issues arise.