Imagine, you went to the market to buy something and when you started paying, suddenly your Google Pay or PhonePe stopped working. How would you feel if your important UPI transaction fails? This can happen from April 1, if your bank account is linked to an old or inactive mobile number.
The National Payments Corporation of India (NPCI) has made a big decision to prevent cyber fraud. If your number has changed or has been inactive for a long time, then go to the bank immediately and get it updated, otherwise, UPI services may stop. Do you want your UPI to keep working? So let’s know what to do.
Changes in UPI rules from April 1
According to a Hindustan Times report, if your bank account is linked to a mobile number that has not been used for a long time, that number will be removed from UPI. That is, you will not be able to transact on apps like Google Pay, PhonePe, or Paytm with that number.
This rule has been made by the National Payments Corporation of India (NPCI) to prevent cyber fraud and make the banking system more secure. If your bank account is linked to an old or closed mobile number, then get it updated as soon as possible, so that UPI services continue to run without any interruption.
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The decision to prevent cybercrime
NPCI has taken this decision given the increasing cases of online fraud in recent years. Many times telecom companies give old and closed mobile numbers to new customers. In such a situation, if that number was previously linked to a bank account or UPI, then its information can reach the new person, which increases the risk of fraud.
Apart from this, such closed numbers can also cause technical problems in the banking and UPI system. Therefore, NPCI has directed all banks and UPI services to remove such old, active mobile numbers from the system, so that online transactions can be more secure.
Customers should check their number immediately
If you are not using the mobile number linked to your bank account for a long time, then you should check it soon. If your number is closed or you have not recharged it for a long time, get it activated again. If you do not have that number, immediately contact the bank and get a new mobile number updated in your account. This will ensure that your UPI transactions continue without any problem.
Know what has been asked to do
NPCI has asked banks and UPI app companies to check inactive mobile numbers every week and update their records. Also, customers have been asked to be informed about it from time to time, so that no one faces any problem. So, if you want to use UPI without interruption, quickly check the mobile number linked to your bank account and keep it active.
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